As of March 16, 2021, people who have stayed in UK, South Africa, Ireland, Israel, Brazil, United Arab Emirates, Italy, Austria, Netherlands, Switzerland, Sweden, Slovakia, Denmark, Germany, Nigeria, France, Belgium within the last 14 days must have a certificate of testing for COVID-19 taken within 72 hours before departure. You must also spend at least 3 days at the accommodation (hotel) secured by the quarantine station. You will take another test (saliva) on the third day. If you are negative you can leave the hotel.
I arrived at Narita Airport in Japan on March 7, and after undergoing an antigen test at the airport and confirming that it was negative, I took a free shuttle bus to a hotel near the airport and stayed for 3 days. On the third day I took the test again. Since it was negative, I can spend the rest of the 2 week quarantine at home.
In this article, I've summarised how you'll have to spend time at the hotel, hotel facilities, cautionary points, health follow-up, and apps you'll need to install by the time you leave.
This article is highly recommended for people who are
- Planning to travel to Japan soon.
- Staying in an above mentioned country and would like to know in advance regarding the accommodation facility.
- Would like to know what kind of regulations are specifically imposed on accommodation.
- Would like to know the facilities of the accommodation (whether they have a refrigerator, kettle, convenience store, or WIFI, etc.)
- Toyoko Inn Narita Airport Shinkan
- From arrival at Narita Airport to the hotel
- Schedule at the accomodation
- Note regarding accommodation
- Rooms and facilities
- Managing your health
- Apps that must be installed before you leave
Toyoko Inn Narita Airport Shinkan
This time, I arrived at Narita airport and stayed at the hotel called "Toyoko Inn Narita Airport Shinkan".
It depends on which airport you are going to land, the hotel and rules will be different.
From arrival at Narita Airport to the hotel
Regarding this, I wrote another article.
It describes the process from the antigen test upon arrival at Narita Airport, to get the result, passport control, declaring the unaccompanied baggage at customs, the shuttle bus to the hotel, and to check in at the hotel.
Please refer to the following articles.
Schedule at the accomodation
|Day you landed.||Check in, fill in and submit the pledge form, check the "Guide to your stay", register for the health care chat and receive a thermometer.|
|Day after admission (Day 1)||Around 8 am, measure your temperature and report your health status in the Health Care Chat. You have to fill in the "Bus Request" form until 12 noon, and place it on the chair or floor outside the door.|
|Day2||Report your health condition to the chat around 8 am.|
|Day3||By 7am, the test kit will be on the doorknob, so you can pick it up and collect your own saliva. Wait for the quarantine officer to come to your room to collect it.At the time of collection, you will be asked to show your passport for identification.|
↓ If you were negative...
Note regarding accommodation
The staff will give you a "Guide to your stay" at the reception.
The following is what was written on it:
- Not allowed to leave the accomodation.
- You are not allowed to make an outside call.
- Times when meals are delivered.
- WIFI access
- What can family bring to you.
- Luggage delivery from accommodation
- Rubbish collection
- Change of linen
- Smoking is only allowed in the "smoking rooms". If you are a smoker, let them know when you check in.
- No alcohol
- No public transport is allowed after leaving the hotel.
- When you leave the hotel, you must take the free schuttle bus to Narita Airport or Haneda Airport. If you are to be picked up by car, you must meet them at the airport. It is not possible to be picked up directly at the hotel.
- Requests form for the bus to airport must be submitted by 12 noon on the day after admission.
③Time when the lunch boxes are served
- Breakfast - 7.30am
- Lunch - 12.00 pm
- Dinner - 6pm
Your lunch will be placed on a chair or doorknob outside your room.
You must not open the door until you hear the announcement, "Your meal has been delivered".
You must also wear a mask when opening the door.
Please note that all meals are the same and are served uniformly, so please be careful if you have any allergies, food intolerances or religious restrictions.
⑤What family can bring to you.
You will not be able to pick up the stuff you are given directly. They are handed over through a member of staff.
If you leave items or food with a member of staff, the contents will be checked for alcohol and dangerous substances before handing over to you.
Please note that frozen, refrigerated and raw foods are not accepted.
⑥Dispatch of luggage from the hotel
You can request Yamato Transport through your accommodation yourself after you leave the centre, but it will be processed and paid for 4 days after arrival.
Tie the mouth of the bag, leave it in the corridor and the staff will collect your rubbish when they serve your meal to you.
⑧Changing of linen
Linen such as pillowcases, sheets, bath mats, bath towels can be exchanged by calling the extension number given in the "Guide to your stay" and informing them of your request.
⑫Bus to airport
If you wish to take the bus to airport, write your preferred drop off point (Narita Airport or Haneda Airport) and time (16:00 or 18:00) on the form the day after you arrive in Japan, and leave it on the chair outside the door for a member of staff to collect it.
To Haneda Airport, the bus seems to stop at Narita Airport first and then head to Haneda Airport.
Also, at Narita Airport, the bus stop at Terminal 2 and then Terminal 1, so you can get off at any terminal you like.
If you were negative on the third day after arrival, you will be taken on the bus of your choice, but please note that you will be informed by extension phone when the bus arrives at your hotel and you will have to wait in your room until then.
Rooms and facilities
My room was a single room as I am travelling on my own.
If you are travelling with a family, I'm afraid that I don't know what the room is like or which facility for kids they have.
I personally don't like the pattern of the blanket, but it was a double bed. The bed is a bit hard, but comfortable enough.
There is a little space under the bed for luggage.
Desk, Mirror, TV, Hair dryer
There is a desk and a chair, so I worked here.
There is a large mirror and a desk mirror.
The TV is right next to it so it's a bit close and hard to watch, but I left it on for the 3 days as I had nothing to do.
Safety box, fridge
I did not use the safety box as we were not allowed to leave the room for 3 days.
The fridge was very useful. It was nice to be able to put our meals in the fridge if we had too much or if we wanted to drink the juice or other drinks that were given to us later.
Kettle, mug cup, green tea, plum kelp tea
There was a kettle, but only two kinds of tea.
If you want to drink coffee or tea, it is better to bring your own.
I brought some hoji cha and corn soup, which was good.
When it's time for lunch, you will be given a paper pack of cold green tea and juice, instant miso soup.
There is no tea or coffee available, so bring your own if you want to drink it.
WIFI and LAN connections are available in every room, the ID and password for the WIFI is on the main TV screen.
WIFI works fine during the day, but sometimes it gets disconnected in the evening and at night.
What was disappointing about the meal was that it was always cold.
The flavour of the meals was better than I expected, there was a lot of variation and a good nutritional balance.
I wish there was a microwave so I could have had a hot meal.
No conversion plugs in the hotel
I left behind the conversion plugs that I need to charge my phone and laptop in Germany....
But the hotel rooms only have Japanese sockets and there is no USB charging either.
Normally I would have asked the front desk if I could borrow one, but this time I used an extension phone to ask.
The answer was that there were no conversion plugs available.
My phone was already at 30% and I had to work the next day.
I told my mother about it and she delivered it to me.
My parents live not far from Narita Airport, so she delivered it to me after work. (Thank god..)
I asked reception to check if the convenience store attached to the hotel sells adapter plugs.
I was told that the convenience store opens only after 17:00, so they could not check until after that time.
I was also told that the convenience store was quite small and lacked a wide variety of products, and that staff were not allowed to go shopping for guests except at the convenience store.
DO NOT FORGET TO BRING CONVERSION PLUGS!
The amenities are really just the basics.
Bath towels, hand towels, bath mats, toothbrush/toothpaste, shampoo, conditioner and body soap.
You should bring your own lotion and cotton buds.
The bath tub is rather large, so I took a bath every day.
After 20:00, There was an announcement and you will be asked to refrain from taking a shower or bathing late at night to avoid disturbing other guests.
Managing your health
A thermometer will be lent to you when you check in.
Once a day (around 8am), you need to take your own temperature and enter it into the Health Care Chat.
If you do not have a mobile phone or cannot use the Health Care Chat, you will need to inform them by the hotel phone after your temperature has been taken.
Apps that must be installed before you leave
You will need to install the following apps before you leave the hotel.
You will be asked to confirm that you have installed the apps when you leave the hotel, so please download them during your stay.
- COVID-19 Contact App （COCOA）
- Google Maps location saving settings
- Installation and registration of the OSSMA app (only if you stayed in the UK, South Africa, Ireland, Israel, Brazil, UAE, Italy, Austria, Netherlands, Switzerland, Sweden, Slovakia, Denmark, Germany, Nigeria, France Belgium)
- SKYPE (Only for entrants who have stayed in the UK, South Africa, Ireland, Israel, Brazil, UAE, Italy, Austria, Netherlands, Switzerland, Sweden, Slovakia, Denmark, Germany, Nigeria, France and Belgium.)
I had already downloaded COCOA when I temporarily returned to Japan at the end of the year, but the OSSMA app was new to me.
This app does not report your health status, it just checks your whereabouts.
When you install this app, you will be prompted to log in with your ID and password.
In order to log in, you will first have to wait for an 'email invitation'. When you receive this email, you will be able to log in.
Your ID and password are as follows
ID: your password e.g. TR9998888
Password: your date of birth e.g. 20090523
If you have a history of staying in a specific region (UK, South Africa, Ireland, Israel, Brazil, UAE, Italy, Austria, Netherlands, Switzerland, Sweden, Slovakia, Denmark, Germany, Nigeria, France, Belgium). If you have been in one of these countries, you will need to set up a SKYPE connection in order to be followed up by the Health Check Centre in the epidemic countries.
Please note the following:
- If you receive an incoming call, you have to turn on the camera.
- This is an outgoing call only account, so we cannot contact you back.
- No chat support.
- If you are unable to create an account, or if you cannot find an account with the email address you have declared, you will be contacted by phone.
In a nutshell, it was like spending time in a "prison/rehab facility"....
For three days you are not allowed to leave your room at all.
You are given a packed meal, but it is always cold.
There is a speaker in every room and more than 10 announcements are made every day, which makes it difficult to get a good sleep.
The announcements are in Japanese and English, but the English is fairly difficult to understand.
The announcements include information about meals (breakfast, lunch and dinner) and information about the test.
Especially if you are returning from Europe, you can have jet lag, so it is quite irritating to be woken up by announcements.
Some of the announcements are so loud that it can make you jump out of your skin, so I wish I'd brought earplugs.
The announcements are usually made after 6.30am, after 7.30am, around 12 noon, around 6pm and 8pm.
It's a bit sad when you are treated as if you are positive, even though you haven't done anything wrong and you have been pre-tested 3 times and you know that you are negative.
People who commute to work every morning on crowded trains in Japan don't have to take the test, they live a normal life...
Now I was released from the hotel and I’m staying at my parent's home for the rest of the quarantine.
It's a long trip, but it's the only way to enter Japan right now.
I hope this article will be useful to you! Have a safe flight!
Miakat Follow @MynameisMiakat
English 日本語 As of March 16, 2021, people who have stayed in UK, South Africa, Ireland, Israel, Brazil, United Arab Emirates, Italy, Austria, Netherlands, Switzerland, Sweden, Slovakia, Denmark, Germany, Nigeria, France, Belgium within the last 14 days mus ...